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From the invention of the internet in 1983 to the first smartphone in 1992 with application systems following in 2008 – your average retirement village home-owner has grown up alongside the digital revolution. So, why wouldn’t technology fit their needs for retirement? GoldenSpoon embraces the older generation and provides the appropriate tools to suit such needs. Linking up with all service providers in the village, our application systems are fully customisable and can be uniquely modified to fulfil the needs of the facility, the residents and the budget.
GoldenSpoon has larger than usual buttons, bigger fonts and simple usability to ensure that it’s easy to use and understand. Cashless Remove cash and become safer today. With GoldenSpoon, we enable the residents to pay with a pre-paid wallet system that works with Levy accounts to allow for purchasing via multiple payment channels.
Enjoy your favourite meals at the touch of a button. Simply pre-order your weekly meals or order from your the local grocery and coffee shop from the comfort of your home. We understand that every village is its own marketplace, GoldenSpoon allows for all types of ordering and merchant activity, from grab and go store, pre-ordering meal to delivery and hamper ordering all customised to your village’s needs.
Maintenance, Housekeeping & Transport request all in one platform. Simply lodge requests directly from your device. Explain the problem easily by submitting photos and receive instant status updates on your job status.
More vibrant communities are friendlier, happier, healthier and attract and retain residents. Making sure your residents get to know their neighbours, giving them easy ways to participate and be in the know about social activities with the system noticeboard. With the Noticeboard feature, receive community news and announcements on your device. Book the events simply on your device and after attending, contribute and share feedback with management on events attended.
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Once you have completed the onboarding document, it takes 5 days to get setup and menus online. After that we work with you to install hardware and train the team on site which can take up to 2 weeks.
The System has a standard set of reports with a full CRM to match: Learn more on the Order frequency & Sales rates, Understand who your top customers are and what the top selling items are.
The simple to use back of house platform allows you to review all orders on the system via the web. To change and manage your menu the single view menu building tool gets you up to date fast. With the drag and drop calendar function to create and plan the monthly menu makes it easy to keep the menu fresh every month.
Go cashless with these great features: Introduce a monthly, daily or weekly subsidy/levy that tops up automatically into your residence digital e-wallet to use when they want and at months end we provide all the reports required to manage the deductions. Allow Department billing for Function orders. Enable credit card payments through the application so that all payments are confirmed and managed digitally.
Yes, the system is designed to be totally customised to suit your village's needs. Customise your meal times, slip printing times and service times to fit with your production schedule. The menu system allows you to have up to 5 different merchants and 20 functions menus to ensure all bases are covered.
Training is done virtually with the cashiers and catering managers, thereafter we provide a full set of tutorial videos to assist the teams.
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