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Welcome to Goldenspoon, the pioneering app revolutionising meal management in retirement villages. Designed with the unique needs of our senior community in mind, Goldenspoon offers a comprehensive solution for effortlessly handling all meal orders and bookings.
ith Goldenspoon, residents can enjoy the convenience of a user-friendly app for day-to-day living, seamlessly integrating meal ordering into their routine. Whether it’s breakfast, lunch, or dinner, residents have the flexibility to select their preferred meals with just a few taps on their smartphones or tablets.
But Goldenspoon doesn’t stop there. For those who prefer a more traditional approach, our intuitive meal-booking kiosks provide a familiar interface for placing orders with ease. And for residents in frail care, our dedicated meal co-ordinator system is on hand to assist, ensuring that every dietary requirement and preference is carefully catered to.
GoldenSpoon has larger-than-usual buttons, bigger fonts and simple usability to ensure that it’s easy to use and understand.
Say goodbye to the chaos of managing multiple platforms and systems. With our integrated POS, you can seamlessly handle orders, track inventory, and manage finances all in one place.
Our integrated POS empowers you to focus on what matters most – serving exceptional food and delighting your customers.
Enjoy your favourite meals at the touch of a button. Goldenspoon uses 3 integrated ordering channels to ensure every residence need is met. Order via the app for the more technically advanced, order at the self-service kiosk for those who want to have a helping hand or have orders placed on behalf of the resident via the meal coordinator system. Every resident managed perfectly.
Why stop at meal ordering, Goldenspoon can manage Maintenance, Housekeeping & Transport requests all in one platform. Lodge requests directly from your device. Explain the problem easily by submitting photos and receiving instant status updates on your job status.
Remove cash and become safer today. With GoldenSpoon, we enable the residents to pay with either a pre-paid wallet system that works in tangent to the levy wallet to allow for purchasing via multiple payment channels and avoid the need to carry cash.
Let your residents be in the know about social activities with the app noticeboard. With the Noticeboard feature, receive community news and announcements on your device. Let your residents book for the events they want to add simply on the app and after attending, contribute and share feedback with management on events attended.
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Once you have completed the onboarding document, it takes 5 days to get setup and menus online. After that we work with you to install hardware and train the team on site which can take up to 2 weeks.
The System has a standard set of reports with a full CRM to match: Learn more on the Order frequency & Sales rates, Understand who your top customers are and what the top selling items are.
The simple to use back of house platform allows you to review all orders on the system via the web. To change and manage your menu the single view menu building tool gets you up to date fast. With the drag and drop calendar function to create and plan the monthly menu makes it easy to keep the menu fresh every month.
Go cashless with these great features: Introduce a monthly, daily or weekly subsidy/levy that tops up automatically into your residence digital e-wallet to use when they want and at months end we provide all the reports required to manage the deductions. Allow Department billing for Function orders. Enable credit card payments through the application so that all payments are confirmed and managed digitally.
Yes, the system is designed to be totally customised to suit your village's needs. Customise your meal times, slip printing times and service times to fit with your production schedule. The menu system allows you to have up to 5 different merchants and 20 functions menus to ensure all bases are covered.
Training is done virtually with the cashiers and catering managers, thereafter we provide a full set of tutorial videos to assist the teams.
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