Reservations

Ordev.book

Table reservations. Full cover visibility.

Ordev.book manages your table reservations across online, app, and WhatsApp channels. Your front-of-house team sees a real-time floor view with booking status, cover counts, and table allocation. Everything in one screen.

How Ordev.book works

Reservations across every channel

Customers can book a table through your web ordering portal, through the app, or by messaging your WhatsApp number. The WhatsApp booking flow is handled by AI. The customer specifies a date, time, and party size, and the system checks availability and confirms the booking without staff involvement.

Real-time floor view

Your front-of-house manager sees every table on a live floor plan. Booking status, arrival status, cover count, and time elapsed per table are visible at a glance. The view updates in real time as bookings arrive, guests check in, and tables turn over.

Confirmation and reminders

Every booking generates an automatic confirmation via SMS or email. A reminder is sent 24 hours before the reservation. No-shows are tracked per booking. Deposit requirements can be configured for peak periods or large party sizes.

What Ordev.book includes

  • Online reservation booking via web and app
  • WhatsApp reservation requests handled by AI
  • Real-time floor plan view with table status
  • Cover count management and waitlist
  • Automated booking confirmation via SMS or email
  • Reminder messages sent 24 hours before reservation
  • No-show tracking and deposit management
  • Integration with Ordev.loyal for VIP guest recognition and preferences