Delivery Management

Ordev.deliver

In-house or third-party delivery. One system.

Ordev.deliver manages the last-mile fulfilment of delivery orders, whether you run your own fleet or use a third-party logistics partner. All delivery orders from every Ordev channel flow into a single dispatch view.

How Ordev.deliver works

Unified dispatch

Every delivery order, whether it originated from the web, the app, WhatsApp, or voice, appears in the same dispatch queue. Your dispatch team assigns orders to drivers, tracks delivery progress in real time, and manages exceptions from one screen.

In-house fleet management

Ordev.deliver includes a driver mobile app. When an order is assigned, the driver receives a notification with the customer address and order details. The driver marks the order as collected, in transit, and delivered. Customer-facing tracking updates fire automatically at each stage.

Delivery zones and fees

Configure delivery zones per branch with flat-rate or distance-based pricing. Set minimum order values for delivery eligibility. Offer free delivery above a threshold. All fee logic is applied automatically at checkout.

What Ordev.deliver includes

  • Unified dispatch view for all delivery orders across all channels
  • In-house driver management with driver mobile app
  • Third-party logistics integration on request
  • Real-time order tracking for customers via SMS or WhatsApp
  • Delivery zone management per branch
  • Flat-rate, distance-based, or threshold-free delivery fee configuration
  • Driver performance reporting: times, ratings, completed vs cancelled
  • Exception management for failed or delayed deliveries